Privacy Policy

At Nigam Technologies (a unit of Nigam Enterprises), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services.

1. Information We Collect

When you use our services or contact us through our website, we may collect the following personal information:

• Name: To address you personally and provide customized service
• Email Address: To communicate with you regarding your inquiries and service requests
• Contact Number: To reach you for important updates and clarifications
• Message/Inquiry Details: To understand your requirements and respond appropriately

1.1 How We Collect Information

We collect this information when you:

• Fill out our contact form on the website
• Send us an email inquiry
• Request a quote or consultation
• Subscribe to our newsletter or updates

2. How We Use Your Information

We use the collected information exclusively for the following purposes:

• Communication: To respond to your inquiries, questions, and service requests
• Service Delivery: To provide you with the services you've requested
• Project Updates: To keep you informed about the progress of your projects
• Customer Support: To provide technical support and assistance
• Service Improvement: To understand customer needs and improve our offerings
• Legal Compliance: To comply with applicable laws and regulations

3. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information:

• Secure Storage: Your data is stored in secure databases with restricted access
• Encryption: We use encryption technologies to protect data transmission
• Access Control: Only authorized personnel have access to your information
• Regular Security Audits: We conduct regular security assessments to identify and address vulnerabilities
• Secure Infrastructure: Our systems are hosted on secure servers with firewall protection

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers (e.g., email service providers, hosting services) who assist us in operating our business, provided they agree to keep this information confidential
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users or the public

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Active inquiries and ongoing projects: Data retained for the duration of the engagement
• Completed projects: Data retained for up to 7 years for record-keeping and legal purposes
• Marketing communications: Retained until you opt out or unsubscribe

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to the processing of your personal information

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

12. Consent

By using our website and submitting your information through our contact forms, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

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